Terms of sale

The present general conditions of sale govern all relations between SAS FOREVER KIDS, a company with a capital of 34000€ whose head office is located at 269 rue du Faubourg Saint-Antoine, 75011 PARIS, registered with the R.C.S. of Paris under the N° 809 726 771 VAT N° FR13 809726771 hereafter "Rive Droite Paris", and the customers of the website www.rivedroite-paris.com

Customer service email address: hello@rivedroite-paris.com

Prior to any transaction, the customer acknowledges having read the present general conditions and expressly declares that he/she accepts them when clicking on the "Order validation" button.

Article 1 : Special conditions of sale

The customer acknowledges having read, at the time of placing the order, the special conditions of sale stated on the screen (name, price, quantity, colour, particularities of the products, cost of the services) and expressly declares that he/she accepts them without reservation.

Article 2 : Registration and confirmation of the order 

Rive Droite Paris confirms the receipt of an order by an email entitled "Order Confirmation".

However, the sale will only be concluded once Rive Droite Paris has confirmed the order in an email entitled "Shipping your order", which will be sent to the client no later than three working days after the order has been registered.

Depending on the period (e.g. Christmas, summer holiday periods), the shipping time for orders may be extended. If the item ordered is a pre-order, the customer will be informed of the delivery time.

Rive Droite Paris reserves the right not to confirm an order for any reason whatsoever, in particular due to the availability of products, a problem concerning the order received, an abnormal order, a foreseeable problem concerning the delivery to be carried out, or a dispute concerning a previous order. In this case, Rive Droite Paris will inform the client at the latest 5 working days after registration of the order, and will proceed without delay to reimburse the client.

In case of unavailability of one of the products in an order, the rest of the order will not be shipped. Unless otherwise stated, only a complete order will be shipped.

Article 3 : Pricing

Rive Droite Paris reserves the right to modify its prices at any time, but undertakes to apply the prices in force at the time the order is placed, subject to their availability on that date.

Article 4 : Payment modalities and security

RIVE DROITE PARIS has set up a secure payment system for all orders placed on the e-shop www.rivedroite-paris.com

The customer can pay for his order through different payment methods:

  • By debit card: Visa, Master Card, CB,
  • Credit cards
  • Bancontact
  • Giropay
  • By PayPal :Your payments are made directly on the PayPal site via encrypted pages thanks to the SSL protocol (Secure Socket Layer). www.rivedroite-paris.com has no access to your bank details.

In case of problem, please contact us at the following address: hello@rivedroite-paris.com .

Article 5 : Reservation of ownership

The products remain the property of Rive Droite Paris until full payment of the order.

Article 6 : Delivery terms and delays

A maximum of 3 working days after the registration of the order may be necessary to dispatch the order*, excluding sales, special operations and pre-ordered collections. The product ordered is sent by the postal service chosen by the customer: colissimo, colissimo point de retrait or Chronopost, to the delivery address indicated by the customer.

The customer has 14 days to retract the order.

The delivery options are as follows :

  • Standard
    • In France via the Colissimo network
      Free delivery from 49 €. For purchases of less than €49, the cost is €6 for standard Colissimo or €3.50 for Mondial Relay. 
    • Europe
      Free shipping from 130€. 
      For purchases of less than €130, they are €10 by standard Colissimo for the Euro zone, and €20 for countries outside the EU.
    • For international orders
      Free shipping from 200€
      For orders under €150, the shipping cost is €25 for Colissimo International.
  • Express (France only)
    •  France 

      15 €  

Article 7 : Withdrawal period

A "Return Request" which details the procedure to follow for returning products is available on www.rivedroite-paris.com in the return section of our FAQ.

The client has a period of 14 days from the delivery of the order to return the products delivered to Rive Droite Paris, provided that they are returned in their original condition and packaging, and accompanied by the duly completed "Request for return". Under no circumstances may the products be worn. If this 14-day period normally expires on a Saturday, Sunday or public holiday, it is extended to the next working day.

Any return costs shall be borne by the Customer, who shall not be entitled to claim any compensation in the event of the goods being immobilised as a result of the application of the guarantee. In the event of a defect on the item or a problem during the preparation of the order, Rive Droite Paris will pay the return shipping costs.

Return adress: 
Rive Droite Paris 
269 rue du Faubourg Saint-Antoine

75011 Paris

FRANCE 

The client will be reimbursed for the amount of the returned item, after receipt of the product by Rive Droite Paris within 14 days, by crediting the credit card or Paypal account used for the order.

Article 8 : Provisions of the law "informatique et libertés

Rive Droite Paris has proceeded to declare the file containing nominative data relating to the clients of the site www.rivedroite-paris.com to the Commission Nationale Informatique et Libertés (declaration N° 1235194 in accordance with the provisions of the Loi Informatique et Libertés of January 6, 1978).

In accordance with this law, the customer has the right to access, rectify or oppose the personal data collected concerning him. These rights can be exercised online in the "my account" section or by e-mail to hello@rivedroite-paris.com . 

Article 9 : Intellectual property

The client is prohibited from copying or downloading all or part of the content of www.rivedroite-paris.com, except with the prior and express authorisation of Rive Droite Paris, which remains the sole owner of all intellectual property rights relating to it.

Article 10 : Applicable law

The present general conditions of sale are subject to French law.

Article 11 : Complaints and Mediation

If you wish to make a complaint to Rive Droite Paris, you can contact our customer service department: